Lumo, the AI agent that answers and acts grounded in your content.
Lumo understands what a visitor needs, finds the answer in your own pages, and takes action: recommending, guiding, capturing a lead, or handing off to a person. Cited. Streaming in under a second. Not a scripted chatbot.
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Your site has the answers. Visitors still can't find them.
Menus make people dig and generic chatbots make things up. Here's what that quietly costs, and how Lumo fixes each one.
“Visitors hunt through menus and search, then give up and leave.”
Lumo answers any question in plain language, straight from your own pages, in under a second.
“Our chatbot invents answers we can't stand behind.”
Lumo grounds every reply in your content and cites it. If it's not covered, it says so and hands off.
“Traffic comes in, but almost nobody converts.”
Lumo recommends, guides, and captures the lead right inside the chat, turning a question into a next step.
“We're blind to what visitors actually need.”
Lumo reports top questions, intent, and content gaps every day: a running view of real demand.
“Sending our data to an AI vendor is a non-starter.”
Lumo runs in your own cloud with no third-party AI in the data path. Your data stays with you.
“Custom AI sounds like months and a big team.”
Lumo is configured to your content and live in days. No rebuild, no data-science team.
It understands, answers, and acts on your content.
One intelligent engine Brite configures into a purpose-built assistant for each job. On every question it runs a full agent loop rather than following a script:
Understand
Reads the visitor's intent.
Retrieve
Searches your content.
Reason
Picks the response & action.
Act
Card, CTA, or hand-off.
Ground & cite
Only what's supported.
Learn
Reports intent & gaps.
Turn site traffic into answers, action, and leads.
Menus and search make visitors hunt; generic chatbots hallucinate. Lumo removes the friction and moves people forward, then tells you what happened.
Faster answers
Streaming block-by-block, no blank screens.
Higher engagement & conversion
More questions asked, more products discovered, more CTAs clicked.
More qualified leads
Captured contacts, summarized to your team daily.
Content intelligence
A running view of unanswered questions.
Same engine. Purpose-built for each job.
Start with one assistant and add the rest without rebuilding. Every edition is grounded in your content, governed to your standards.
Shopping Assistant
Discover, compare, and choose from your catalog, then guide to purchase.
Case Assistant
Eligibility, requirements, and next steps, then hand off to a caseworker.
Support Assistant
Deflect common questions; escalate complex issues with context.
Answers / Concierge
Whole-site assistant: answers, surfaces the right service, captures leads.
Admissions / Membership
Guides prospects through programs, requirements, and sign-up.
…and custom
Configured to any domain: donor & volunteer engagement, complex catalogs.
See exactly what a visitor experiences.
Every answer is usable UI, grounded in your content, built to move the visitor forward.
Answers as usable UI, not a wall of text.
Typed, on-brand cards the visitor can browse and act on. Six response types cover almost any question.
- Text, hero, contact, product, carousel, table
- Browse, compare, act inside the chat
- Styled to match your brand
| Core | Pro | |
| Records | 100k | 1M |
| Support | 24/7 | |
| Price | $0 | $99 |
Accurate by design: it won't make things up.
Answers are built only from your approved content and linked back to the source. When it isn't there, Lumo says so and offers a human, never an invented fact, price, or contact.
- Citations on every claim
- Anti-hallucination guardrails
- Knowledge base auto-refreshed
It doesn't stop at the answer. It moves people forward.
Allow-listed actions let visitors book, call, email, or hand off. Lead and intake details are captured reliably and summarized daily.
- CTA buttons: link, message, book, call, email
- Durable lead & intake capture
- Clean escalation to a human
Opens your live page next to the chat and helps fill it out.
Instead of sending visitors off to a form they'll abandon, Lumo opens your live page in a panel right beside the conversation, highlighting the next field, pre-filling what it already knows, and answering questions as they go.
- Your live page opens side-by-side, not a link away
- Highlights the next field and explains it in plain language
- Pre-fills known details; flags what's missing before submit
- The visitor fills it out without ever leaving the chat
Autonomy only matters if it's trustworthy.
Built to public-sector and enterprise standards.
Grounded-only
Answers from your content or declines. No invented facts.
Human-in-the-loop
Escalates to a person whenever that's right.
Runs in your cloud
Managed LLMs + serverless in your cloud. Your data stays with you.
Sanitized & allow-listed
Only approved sources and action types render.
Least-privilege & rate-limited
Scoped permissions and token caps bound cost/abuse.
Privacy-conscious
Anonymous by default; only necessary data stored.
Works on any cloud, deployed in days.
Cloud-native
Managed LLMs + object storage + serverless. No third-party AI vendor in the data path.
RAG
A private knowledge base over your content grounds every answer.
Streaming
Server-sent events deliver answers block-by-block.
Config, not code
Persona, model, origins, and CTAs set via configuration.
Give every visitor an expert guide.
Start with one assistant. Add the rest without rebuilding. Grounded in your content, governed to your standards, live in your cloud.
| Core | Pro | |
| Records | 100k | 1M |
| Price | $0 | $99 |