Agentforce  Transformation: How Brite Helps Organizations Embrace AI 

Salesforce’s 2025 Rebrand and How Brite Helps Organizations Move Confidently Into the AI Era Salesforce has introduced a major evolution in its product lineup for 2025.  

The familiar Cloud names that powered thousands of enterprise solutions are transitioning into a new family of AI-driven products under the Agentforce banner. Sales Cloud becomes Agentforce Sales. Service Cloud becomes Agentforce Service. Revenue Cloud becomes Agentforce Revenue Management. Data Cloud becomes Data 360. Einstein becomes Agentforce AI. Commerce Cloud becomes Agentforce Commerce. Marketing Cloud becomes Agentforce Marketing.  

This change is more than a naming update. It reflects Salesforce’s shift toward an AI-first future where intelligent agents play a central role in how organizations operate.  

Instead of navigating long menus and complex workflows, users can rely on agents that understand context, automate tasks and streamline decision making. Data 360 brings unified identity and insights to every interaction. Every product becomes more predictive, more connected and more capable. For Brite, this moment aligns perfectly with the work we have been doing for years.  

Our team has delivered hundreds of large enterprise implementations for state agencies, federal programs and nonprofit organizations. We have modernized legacy systems, replaced outdated workflows and helped agencies create better experiences for citizens, families and service providers.  

Our work includes child care licensing systems, adult protective services solutions, aging and care management platforms, grants and contract management programs, county health plan systems, document and legal case management applications and many other mission-critical solutions built on Salesforce. Our projects continue to demonstrate how thoughtful design and strong execution can transform service delivery.  

As Salesforce moves into the Agentforce era, Brite is ready to help organizations take full advantage of this transformation.  

We guide teams through what the new naming means for their current architecture. We assess existing implementations and prepare them for agent-powered work. We strengthen data structures to support Data 360. We design solutions that allow AI agents to manage intake, triage, case actions, communication and provider coordination.  

Above all, we bring a deep understanding of complex, high-visibility environments where successful delivery is non-negotiable. This next chapter of Salesforce brings real opportunity. Public sector programs will be able to support families faster and more accurately. Nonprofits will strengthen outreach and donor engagement.  

Enterprises will unlock new levels of efficiency and intelligence. Leaders will gain clearer insights to guide policy and strategy. Organizations that embrace this shift will be ready for the next decade of digital transformation. Brite stands ready to partner with them, ensuring they can navigate this change with confidence and continue delivering meaningful impact for the communities they serve. 

Let’s unlock the full potential of Agentforce for your organization, Schedule a call with our experts today.